Fees and Reporting

1. Transaction Fees:
   • Subscription Plans: Each subscription plan comes with a specific transaction fee percentage. Review your plan details for accurate fee information.
   • Additional Fees: Be aware of any additional fees such as premium placement fees, advertising fees, or fulfillment service charges.
2. Monthly Statements:
   • Access Statements: Log in to your vendor account and navigate to the “Billing” section to access your monthly statements.
   • Review Charges: Statements provide a breakdown of all charges, including transaction fees, subscription fees, and any additional costs.
3. Sales Reports:
   • Access Sales Reports: Navigate to the “Reports” section in your vendor dashboard.
   • Customize Reports: Generate reports based on specific time frames, product categories, or sales channels to analyze your performance.
   • Download Reports: Download your sales and financial reports in CSV or PDF format for your records.
4. Tax Reporting:
   • Access Tax Information: In the “Reports” section, find detailed tax reports that can help you during tax season.
   • Download Tax Reports: These reports can be downloaded in your preferred format for easy submission to tax authorities.
5. Performance Metrics:
   • Key Metrics: Monitor key performance metrics such as sales growth, conversion rates, and customer feedback in the “Performance” section.
   • Analyze Trends: Use these metrics to identify trends and make informed decisions about your business strategy.

Important Notes:

• Discrepancies: If you notice any discrepancies in your fees or reports, contact our vendor support team immediately.
• Contact Us: For any issues related to fees and reporting, please reach out to help@shop.movingparcels.co.za.