Refund Process
- Initiate Return: Follow the steps to return your order as described in the “I would like to return my order” section.
- Return Processing: Once we receive your returned item, we will inspect it to ensure it meets our return policy conditions.
- Refund Issued: Refunds will be processed to the original payment method within 7-10 business days.
- Confirmation: You will receive an email confirmation once the refund has been processed.
Non-Refundable Items
- Items marked as “final sale” or “non-refundable.”
- Digital products once they have been downloaded or accessed.
Shipping Costs
- Shipping costs for the return will be the responsibility of the customer, unless the return is due to a defect or error on our part.